What happens if the driver forgets to start tracking on phone?

You can turn on tracking within 24 hours of pickup time and avoid penalties

If the driver forgets to start tracking after the scheduled pick-up, the dispatcher will receive an email notification after a couple hours, stating that the driver has not begun tracking.  If the driver fails to start the load tracking within 24 hours of the scheduled pickup time the load tracking will be automatically cancelled and cannot be started at that point.  At this point fines/penalties may be assessed depending on the situation and/ agreement.